DELIVERY

We deliver to the UK, Europe and worldwide, if you have any questions in regards to delivery, please email info@bolinwebb.com or call a representative on +44 (0)1572 868005. Your custom is very important to us and we endeavour to answer any queries within 24 hours Monday to Friday.

UK Delivery
Delivery within the UK is FREE OF CHARGE.
Order before midday Monday to Friday for NEXT DAY DELIVERY.
For added peace of mind, you will be sent a tracking number once your parcel has been despatched so you have the option to track your order.
Orders are sent via either Royal Mail or DPD for orders over £150.
If you have any questions about delivery, please email us and we will be happy to help in any way possible.


Europe Delivery 
Delivery within the EU is £10. Please allow 5 – 7 working days for your order to be delivered.  
Orders made between Monday – Friday before 12pm are despatched on the same day.  
Once your parcel has been despatched, we will send you a tracking number so you have the option to track your order.
Orders are sent via either Royal Mail or DPD for orders over £150.
If you have any questions about delivery, please email us and we will be happy to help in any way possible.


Worldwide Delivery
Worldwide delivery is £10. We deliver to all countries including China, Korea, United States and Australia. Please allow 7 – 14 working days for your order to be delivered.
Orders made between Monday – Friday before 12pm are despatched on the same day.
When we have despatched your order, we will send you a tracking code so you can track the journey of your parcel.
Orders are sent via either Royal Mail or DHL.
If you are worried about delivery, please email us and we will be happy to help in any way possible.

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REFUNDS 

Bolin Webb will refund or replace all un-used purchases within 14 days of the date of purchase. Please follow the process below to return a product.

  1. Let us know you wish you to return a product by emailing us on info@bolinwebb.com. Remember to include your Order # and reason for return.
  2. Send the item back to the address provided within 14 days of notifying us of your intention to return – we recommend sending your product recorded delivery just in case anything goes missing.
  3. On receipt of the product, we will refund your purchase and send an email to confirm this.

EXCHANGES

If you wish to exchange a product for any reason, please return your item within 14 days by following the standard returns procedure above. We will exchange on receipt. 

If you have any questions in regards to refunds, please email info@bolinwebb.com or call +44 (0)1572 868005

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GUARANTEE

Each razor comes with a 2 year-guarantee. This guarantee extends to 5 years for the premium material Prestige Range. To validate your guarantee, please fill in all details by following this link – The Guarantee. This guarantee is against any mechanism or assembly failures but does NOT guarantee again issues with paint or finish. If you are experiencing a problem with your razor and have any questions. Please get in touch via email using info@bolinwebb.com.

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QUESTIONS?

If you have any questions, please email info@bolinwebb.com or call +44 (0)1572 868005. We are open Monday – Friday 9am – 5pm and endeavour to respond to any queries as soon as possible.