Delivery & Returns
Receiving your order
We deliver to the UK, Europe and worldwide, if you have any questions in regards to delivery,
please email [email protected] or call a representative on +44 (0)1572 868005.
Your custom is very important to us and we endeavour to answer any queries within 24 hours Monday to Friday.
| SHIPPING COUNTRY | SHIPPING COST | DELIVERY TIMES | COURIER AND CUSTOM INFORMATION |
|---|---|---|---|
| UK Next Day* | Free on orders over £80 £5 for orders under £80 | Next Day | Order by midday Monday - Friday for next working day delivery. *Address exclusions apply. DPD |
| European Union | £10 | 2-5 Working Days | DPD |
| European country not part of the EU | £10 | 2-5 Working Days | Delivered Duties Unpaid (DDU) DHL |
| USA and Canada | £20 | 2-3 Working Days | Delivered Duties Unpaid (DDU) DHL |
| Rest of the world | £20 | 3-7 Working Days | Delivered Duties Unpaid (DDU) DHL |
Refunds
Bolin Webb will refund or replace all un-used purchases within 14 days of the date of purchase. Please follow the process below to return a product.
- Let us know you wish you to return a product by emailing us on [email protected] Remember to include your Order # and reason for return.
- Send the item back to the address provided within 14 days of notifying us of your intention to return – we recommend sending your product recorded delivery just in case anything goes missing.
- On receipt of the product, we will refund your purchase and send an email to confirm this.
Guarantee
Each razor comes with a 2 year-guarantee. To validate your guarantee, please fill in all details by following this link – The Guarantee. This guarantee is against any mechanism or assembly failures but does NOT guarantee again issues with paint or finish. If you are experiencing a problem with your razor and have any questions. Please get in touch via email using [email protected].
Exchanges
If you wish to exchange a product for any reason, please return your item within 14 days by following the standard returns procedure above. We will exchange on receipt.
If you have any questions in regards to refunds, please email [email protected] or call +44 (0)1572 868005
Please Note: Bolin Webb are unable to cover the cost of returns unless there is a fault with the product or error with the order.